We keep your personal information personal and private. We will not sell, rent, share, or otherwise disclose your personal information to anyone except as necessary to provide our services or as otherwise described in this Policy without first providing you with notice and the opportunity to consent.
What information do we collect?
We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
That Data can include personal information. “Personal information” is information about an identifiable individual, and may include information such as the individual’s name, Company, email address, telephone number, and IP Addresses.
We may collect personal information directly from You when You:
- Register to use one of our Services
- Use our Services
- Post to any of our Sites
- Contact our support team
- Visit any of our Sites
You can always choose not to provide Your personal information to us, but it may mean that we are unable to provide You with the Service.
What do we use your information for?
XSolutions only processes personal information in a way that is compatible with and relevant for the purpose for which it was collected or authorized. As a general matter, for all categories of data we collect we may use the information we collect (including personal information, to the extent applicable) to:
- Verify your identity;
- Communicate with you;
- Provide, operate, maintain, improve, and promote the Site and Services;
- Enable you to access and use the Site and Services;
- Resolve service and billing disputes;
- Troubleshoot problems;
- Bill any amounts due from you;
- Measure user interest in our products and services, inform you about online and offline offers, products, services, events and updates; deliver information to you that, in some cases, is relevant to your interests, such as product news; customize your experience;
- Personalize the Site and Services, including by providing features or content that match your interests and preferences;
- Detect and protect us against error, fraud and other criminal activity;
- Provide you with system or administrative messages, and as otherwise described to you at the time of collection;
- On occasion we use email addresses or other contact information to contact Users to ask for their input on our services;
- Comply with laws and regulations in applicable jurisdictions;
- Process for other purposes for which we obtain your consent.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
In providing the Service, we utilize “cookies”. A cookie is a small text file that is stored on your computer for record-keeping purposes. A cookie does not identify you personally or contain any other information about you but it does identify your computer.
We and some of our affiliates and third-party service providers may use a combination of “persistent cookies” (cookies that remain on your hard drive for an extended period of time) and “session ID cookies” (cookies that expire when you close your browser) on the Site to, for example, track overall site usage, and track and report on your use and interaction with the Service.
You can set your browser to notify you when you receive a cookie so that you will have an opportunity to either accept or reject it in each instance. However, you should note that refusing cookies may have a negative impact on the functionality and usability of the Site.
We do not respond to or honor “Do Not Track” requests at this time.
You Can Opt-out Of Email Communications
XSolutions sends billing information, product information, Service updates and Service notifications to you via email. You can choose to be removed from any mailing list not essential to the Service. We will remove you at Your request.
Do we disclose any information to outside parties?
We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties. The following describes some of the ways that your information may be disclosed in the normal scope of business to provide our services:
Payment Information. We do not store credit card or other payment method information on any internal online system. However, we will enter applicable payment information into our financial institution’s systems (such as Authorize.net) so they can process credit card payments (either one time charges or automatic reoccurring payments). We use PCI Compliant providers, such as Authorize.net.
Anonymized Aggregated Data. We may aggregate and anonymize sales usage information and disclose such information in a non-personally identifiable manner. However, in these situations, we do not disclose any information that could be used to identify you personally.
Subsidiaries and Affiliates; Service Providers. We may from time to time use the services of affiliates, subsidiaries, program developers, and unrelated service providers in the operation of the Site and may disclose personal information to them in the course of our use of their services. For example, we may use the services of third-party hosting companies to host the operation of the Site. This may involve the hosting of data, including personal information, on servers operated by those hosting companies. We take care to use only service providers that we believe are reputable and able to live up to our and your expectations, including the handling of confidential information.
Specifically, we do not permit our Service Providers to use any personal information we share with them for their own marketing purposes or for any other purpose than in connection with the services they provide to us.
Legal Requests; Emergencies. XSolutions may disclose your personal information (a) to any governmental authority as part of an investigation to determine our compliance with any applicable law, rule, or regulation (including privacy laws, rules, and regulations), (b) in response to a court order, subpoena, discovery request, or other lawful judicial or administrative proceeding, (c) as otherwise required under any applicable law, rule, or regulation, and (d) in good faith, to protect or defend the rights or property of XSolutions and other users.
We do not sell, rent, or share personal information with third parties for their direct marketing purposes.
International Information Transfers
XSolutions is a U.S.-based company. If you are located outside of the United States, please be aware that Personal Data we collect will be processed and stored in the United States, a jurisdiction in which the data protection and privacy laws may not offer the same level of protection as those in the country where you reside or are a citizen.
By using our Services and/or submitting your Personal Data, you agree to the transfer, storage, and/or processing of your Personal Data in the United States.
If you are accessing or using our Site or Services or otherwise providing information to us, you are also agreeing to the transfer of your personal information to the United States and other jurisdictions in which we operate or in which this site can be accessed.
XSolutions strives to protect your personal information. For security of transactions, we use the Secure Sockets Layer (SSL) protocol, which encrypts any information that you send to us electronically. The encryption process protects your information, by scrambling it before it is sent to us from your computer. Once XSolutions receives your transmission, we make commercially reasonable efforts to ensure its security on our system. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot warrant the security of any information you transmit to us.
Transmission of personal information over the Internet is at your own risk and you should only enter, or instruct the entering of, personal information to us within a secure environment.
Other Information Collectors
Correcting and Updating Your Personal Information
It is Your responsibility to ensure that the personal information You provide to us is accurate, complete and up-to-date.
You have the right to request that we correct, update, export, or delete your personal information. Keep in mind that if you request that we delete your information and you are a customer of ours, we will not be able to continue servicing your needs. Customers and non-customers can choose to be removed from any mailing list not essential to providing you with contracted services. In such circumstances, we will remove you at Your request.
You may email us at [email protected] with any such subject access requests (“SAR”), and we will respond within thirty (30) days.
We’ll only keep the personal information of our customers for as long as we require it for the purposes of providing services. However, we may also be required to keep some of your personal information for specified periods of time, for example under certain laws and financial reporting legislation and for audit or historical reasons.
Additional Policy Information
If you click on a link to a third-party site, you will leave the Site and go to the site you selected. If you elect to use a third-party product or service in conjunction with the Services, you yourself enter into a license agreement with the third party for use of their product or service and their use of your data. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as XSolutions. We encourage you to review the privacy statements of any other service provider from whom you request services. If you visit a third-party website that is linked to an XSolutions site, you should read that site’s privacy statement before providing any personally identifiable information.
Notification of Privacy Statement Changes
If we make changes to this Policy we will post the updated Policy on this Site. We encourage you to periodically review this page for the latest information on our privacy practices.
We may assign or transfer this Policy, as well as information covered by this Policy, in the event of a merger, sale, change in control, or reorganization of all our part of our business.
It is our goal to make our privacy practices easy to understand. If you have questions, concerns or if you would like more detailed information, please contact our privacy officer at:
XSolutions Consulting Services LLC
400 Rella Blvd, Suite 165
Montebello, NY 10901
Attention: Data Protection Officer
XSolutions’ Telephone & Email:
(845) 362-9675 (phone)